Sofitel London – An Example of Excellent Service
Posted on June 9th, 2008 by Tom Groenfeldt
When you think about it, a bank and a hotel have a certain similarity. The customer-facing staff stand behind high counters and work with computers.
We arrived at Sofitel St. James around noon on a recent Saturday to prepare for a friend’s wedding. The woman on reception used her phone to check before informing us the […]
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